Privacy Policy

Effective Date: 1st January 2025

TraderGuide ("we," "us," "our") respects your privacy and is committed to protecting the personal data of visitors to our website, www.traderguide.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and protect your information and ensures compliance with relevant laws, including GDPR, CCPA, PDPO, PIPEDA, LGPD, APPI, PDPA, the Australian Privacy Act (APA), and other applicable data protection laws globally.

1. Information We Collect

1.1 Non-personal information

We automatically collect certain non-personal information when you visit our Website. This may include your browser type, language preference, referring site, and the date and time of each visitor request. This information helps us understand how visitors use our Website and improve its functionality.

1.2 Personal information

We collect personal information only when you voluntarily provide it to us. This may occur if you contact us through the Website, subscribe to our newsletter, or interact with specific features. Personal information may include:

Name.
Email address.
Phone number.
Any other information you provide in your communications with us.

2. How We Use Your Information

We use your information to:

Improve the functionality and user experience of our Website.
Respond to your inquiries or requests.
Send newsletters or other communications, if you have opted in.
Analyze Website performance and usage statistics.

Legal basis for processing:

Consent: When you provide explicit consent (e.g., subscribing to newsletters).
Legitimate Interests: To enhance user experience and website performance.
Legal Obligations: Compliance with applicable laws and regulations.

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior and improve our services.

EU and UK residents: By continuing to use the Website, you consent to our use of cookies in accordance with GDPR requirements. You can manage your cookie preferences through the Cookie Consent Mechanism available on our Website or via your browser settings.

Canadian residents (PIPEDA): Your consent will be obtained before placing non-essential cookies. You may withdraw this consent at any time through your browser settings or by contacting us.

Australian residents (APA): We comply with the Australian Privacy Principles (APPs) and obtain consent for non-essential cookies. You may adjust cookie preferences through your browser settings or contact us for assistance.

4. Disclosure of Information

We may share your information with third parties only in the following circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., hosting, analytics).
Legal Obligations: We may disclose your information if required by law or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, or prevent fraud.

All third parties with whom we share personal information are required to protect your data in accordance with this Privacy Policy and applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Non-personal information may be retained indefinitely for analytical purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to certain exceptions.
Restriction: Request that we limit the processing of your data.
Objection: Object to the processing of your data for certain purposes.
Portability: Request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at support@traderguide.com

EU and UK residents: You have the right to lodge a complaint with your local data protection authority.

California residents (CCPA):

You have the right to opt-out of the sale of your personal information.
To exercise this right, contact us at supprt@traderguide.com.

Brazilian residents (LGPD): You have rights to access, correct, delete, and object to the processing of your data. Please contact us to exercise these rights.

Canadian residents (PIPEDA): You have the right to access and correct your personal information. To make a request, please contact us at supprt@traderguide.com.

Australian residents (APA): You have the right to access, correct, or complain about the handling of your personal information. Contact us at supprt@traderguide.com to exercise these rights or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe that a child under 18 has provided us with personal information, please contact us so we can delete it.

10. International Data Transfers

If you access our Website from outside your home country, your data may be transferred to and processed in a country with different privacy laws. We ensure such transfers are made with adequate safeguards, such as Standard Contractual Clauses (SCCs) under GDPR or other appropriate mechanisms in compliance with PIPEDA, LGPD, APPI, PDPA, APA, and other applicable laws.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” Your continued use of the Website after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: support@traderguide.com Website: www.traderguide.com

This Privacy Policy was last updated on 1st January 2025.